Fireflies.aiFree tier with 800 min storage. Pro from $10/user/mo (annual). Business from $19/user/mo. Enterprise from $39/user/mo.
Otter.aiFree with 300 min/mo. Pro from $8.33/user/mo (annual). Business from $20/user/mo. Enterprise custom.Fireflies vs Otter
Fireflies.ai vs Otter.ai: Compare real-time transcription, CRM integrations, pricing, and features. Find the best AI meeting assistant for your workflow.
✓ Verified May 2026 · Our methodology
⚡ Quick Verdict
Fireflies wins for teams needing CRM integration and conversation intelligence. Otter wins for real-time collaborative transcription and affordability.
Fireflies excels as a post-meeting intelligence platform with deep integrations. Otter.ai pioneered real-time transcription and remains the leader in live collaborative editing. Both are mature platforms serving different core use cases.
Otter.ai is built for real-time collaboration during meetings (live transcription, shared editing, slide capture). Fireflies is built for post-meeting intelligence (analytics, CRM sync, conversation intelligence). The choice depends on whether your team's pain point is during the meeting or after it.
Feature-by-Feature Comparison
Head-to-Head Ratings
Scored 1–5 across key dimensions
Pricing Comparison
Otter.ai has the most affordable entry at $8.33/user/month (annual Pro). Fireflies Pro starts at $10/user/month. However, Otter's Pro plan was reduced to 1,200 min/month in 2026, while Fireflies offers 8,000 min on Pro. For CRM integration, Fireflies requires Business ($19/mo) while Otter requires Enterprise (custom pricing).
Which Tool Wins for Your Use Case?
Pioneer in live editing; team members can follow along and edit in real-time
Much broader integration ecosystem; CRM available at lower tiers
Student discount, strong mobile apps, affordable Pro plan
100+ languages vs Otter's 3 languages
Automatic slide capture from screen shares
The Bottom Line
Choose Fireflies if you need meeting intelligence integrated into your CRM and project management workflow. Choose Otter.ai if you prioritize real-time transcription, collaborative editing, and affordability. Otter is especially strong for students and academics, while Fireflies serves business teams better.
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Based on publicly available features, pricing, documentation, and real user feedback. Feature tables and scores reflect side-by-side analysis, not subjective preference.